Well, what a to-do....... The other day we had an e-mail from one of our dissatisfied customers. Unfortunately, we were unable to locate his item and thus had to cancel his order and tender an apology along with a full refund.
What a reaction, first there was the threat to do me physical harm and then he was going to sue me. He then went on in his third e-mail to cast aspersions about my parentage as well as my mental capacity.....
Obviously someone was having a bad day at the Mental Asylum!!!!!!!
Let me explain a little further, much of our stock comprises of small and difficult to find items and unfortunately, with upwards of 5000 items on sale at any time, we sometimes have difficulty in retrieving them.
So, please don't abuse us, we are trying our best, just one middle aged chap, trying to please all of our customers all the time and for the past 11 years, we don't seem to have done too bad a job!
Alas, this last contretemps has upset me somewhat, so much so, that I am now on the following medication to help me cope..... cue Snowflake bleating, and expressive sighing about "mental 'ealth"
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